Due to Covid-19, there are no returns or exchanges at this time, all sales are final.
To avoid people wearing and returning items, we do not accept returns at all.
Any exchanges will be for SIZE EXCHANGE ONLY. You may NOT exchange it for a different item. All items sent back for exchange must be BRAND NEW as you received it- unworn and in resalable condition with no noticeable odors or it will be sent back to you.
If your item is returned to EHC by the courier service, you are responsible for the shipping cost so if you decide you no longer want the item(s), all shipping costs will be deducted from the amount of your refund.
If there is an issue with the quality of your item, you will need to notify us via email at email@example.com within 2 days of delivery. Past 2 days in your possession, the product is considered acceptable and ineligible for an exchange or refund. Also, all items deemed unacceptable will need to be sent back to Evil Hearts Club within 5 business days of the initial communication about the issue AND in NEW condition in order to receive a full refund.
If you did NOT receive your package (tracking must show not delivered or no tracking number for your order), you may cancel and receive a refund before it is sent out within a 180 days of purchase.
Processing typically takes 2-4 business days to prepare for shipping. Processing times may vary depending on inventory on hand or our card verification procedures.
All orders are shipped via USPS, UPS or DHL and may take 7-10 days to arrive.
Please note that the shipping method you choose DOES NOT include the processing time. This includes those who select 3-5 day shipping. The timeframe refers to the shipping method used when your package is sent out.
Also, we are not responsible for delays caused by the courier service and will not refund shipping costs due to matters out of our control.
Some orders may experience delays due to COVID-19.
If your item is returned to us by the courier service, you are responsible for the shipping cost to ship it back to you. If you decide you no longer want the item(s), all shipping costs will be deducted from the amount of your refund.
International orders (outside of the U.S.) may incur additional duties and/or taxes, which must be paid by the receiver.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™